FAQS

WHAT IS INCLUDED IN THE PRICE?

We do all the work! We will deliver, set up and style. The next day we will pick up, professionally launder the linens and disinfect the remaining items. Please refer to our themes pages to see what is included in each standard package.

IS THERE A TRAVEL FEE?

We deliver within 20 miles of Corona, CA. Anything outside of 20 miles will have an additional travel fee. Please contact us for details. We reserve the right to decline due to distance. 

HOW DO I BOOK?

Please send us a message through the contact submission on this site, send us an email to trendyteepeeparty@gmail.com, message us on Instagram @TrendyTeepeeParty, or text/call us at 323-631-7869. Instagram and text/call will have the fastest response. Please allow 2-5 business days for email responses. 

IS THERE A DEPOSIT? WHEN DOES THE REMAINING BALANCE NEED TO BE PAID OFF?

A non-refundable $50.00 deposit is required at the time of booking. The remaining balance must be paid in full upon delivery. Your party is not booked until your deposit has been paid and the contract/waiver has been signed. You may add additional tents if they are available. 

WHAT IS YOUR CANCELLATION POLICY?

Trendy Teepee Party does not refund any cancellations, events must be rescheduled. If you need to reschedule, we will gladly offer you the next available date.

WHAT ARE THE PENALTY CHARGES?

Any light damaged or stained property will result in a penalty charge of $50 cleaning fee for each item. Any severely damaged, lost, or stolen items will result in a fee equal to its replacement. If rental equipment is not available at time of pick-up, we reserve the right to charge for an additional night.

WHAT TYPE OF PAYMENT DO YOU ACCEPT?

We only accept bank transfer payments at this time (Venmo and Zelle). 

DO YOU STAY AND HOST THE PARTY?

We do not stay and host the party, but we ensure everything is set up just as you need it.

HOW MUCH SPACE IS REQUIRED?

Each tent is approximately 3.5 feet wide by 75 inches long. It is the client's responsibility to leave enough space for a walkway and safe sleep. 

CAN TENTS BE SET UP OUTSIDE?

Our tents are indoor only tents.

HOW LONG WILL IT TAKE TO SET UP? TAKE DOWN?

Please allow 45 minutes to 1.5 hours for set-up and approximately 30 minutes for take down.

WILL YOU NEED ACCESS TO POWER?

Yes, some of our tent lights require power. However, most of our decor uses batteries.

DO MY GUESTS NEED TO BRING THEIR OWN PILLOW? BLANKET?

Yes, we do not provide pillows to sleep on due to hygiene reasons. We will provide a throw blanket. You can check out our add-ons to add personalized pillow cases to match your theme. 

HOW DO YOU LAUNDER THE LINENS? DISINFECT ITEMS? 

Our sheets, mattress covers, blankets and pillowcases are all professionally laundered. All remaining items are wiped down with either disinfectant wipes or spray. Our tent covers will also be steamed before and after your party.